Operations Assistant

Company Description

PLEASE NOTE: Though this position will be remote flexible, the candidate needs to reside in the United Kingdom

About M3 Inc:

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

  • Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
  • Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
  • M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
  • Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
  • In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organisations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

This role is part of ONEHealth Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end Media and Content services. This is supported by Data4NHS, providing one of the largest GDPR compliant email databases of Healthcare Professionals (HCP) in the UK.​

Job Description

This is an exciting opportunity for a hardworking, self-motivated and confident person with a strong academic background to join our data4NHS team. The ideal candidate will be multi-skilled, possess the ability to work well under pressure and be confident communicating externally and internally with team members and management.

The role will be two-fold. Firstly, assisting the internal team on all the commercial tasks related to the database from admin duties to calls. Secondly to attend UK based events with the objective of increasing the amount of Healthcare Professionals on the Data4NHS platform.

Ideal candidate will be

  • Results driven, focused on generating new leads through online research
  • A proactive learner
  • Must be able to multi-task
  • Must be able to demonstrate strong computer literacy skills
  • A highly organised self-starter who is analytical, with a high attention to detail
  • Self-motivated and able to self-manage
  • Confident in approaching senior personnel in a face2face environment and over the phone and should have strong verbal and written communication skills
  • Must be able to work co-operatively with other members of the Data Team


  • Proficient with CRM and Database systems a bonus
  • Proficient with Microsoft Office
  • Have experience in face2face/telephone within a marketing, customer service or promotional setting
  • Must be able to prioritise/organise workflow
  • Must be able to work co-operatively with other members of the Data Team
  • Must be able to demonstrate excellent written and verbal communication skills
  • Must be able to multi-task
  • Must be able to demonstrate strong computer literacy skills

Additional Information

Employee Benefits:

  • 25 days annual leave
  • Participation in a company bonus scheme linked to personal and company performance
  • Group Life Cover 4x salary
  • Pension 4%/4% employee/employer contributions
  • Vitality after probation
  • Staff discount scheme
  • Discounted gym membership​