Research Director


M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

  • Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
  • Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
  • M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
  • Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
  • In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

About the Business Unit:  

This role is part of pharma-insight, pharma-insight GmbH is an independent full-service market research institute with a focus on the healthcare and pharmaceutical market. We operate successfully in a growing and dynamic market and support our national and international clients with exciting questions. Our clients value the innovative strength, reliability, competence, and individual support of our interdisciplinary team equally.


As a Research Director - Quantitative / Qualitative you will play a critical role in both delivering and selling market research. In joining us you will become part of a small but growing business. We have ambitious growth plans, and you will be ready to get stuck into a variety of projects in order to help us to realise this.

The ideal candidate will be a strong team player with a desire to deliver to customer needs. You will be working closely with new and existing customers to establish enduring relationships with these clients. 

Main Duties and Responsibilities:

Delivering market research studies:

  • The role involves delivering a variety of market research studies for a range of clients, primarily ad hoc studies although not restricted to this
  • Our researchers take end-to-end responsibility for the studies we run, meaning the Research Director will get involved in all aspects of project delivery from development of materials, through to analysis and reporting, as well as debriefing the client
  • This role will also include liaising with our Operations team for aspects such as survey programming, fieldwork delivery, and data analysis
  • You will maintain a detailed understanding of the financial status of your clients including revenue and billings status ensuring that projects are costed and delivered at appropriate contribution levels

Business development and client management:

  • Manage a portfolio of customers, gaining an in-depth understanding of their business issues and how pharma-insight can help address them
  • Work with the rest of the Research team, CEO, as well as the wider M3 Global Research team, to maintain the new business pipeline
  • Generate awareness and understanding of pharma-insight’s capabilities amongst new and existing clients
  • Prepare proposals in response to client needs



The ideal candidate will be a highly motivated, clear thinker, with a passion for market research and business analysis. You will also have;

  • Education to Degree level
  • Experience in delivering quantitative and qualitative research
  • Fluency in both German and English
  • A proven track record of selling market research services, ideally within the healthcare sector
  • The ability to understand customers’ business needs and to develop solutions to meet those needs
  • Strong financial and business awareness
  • Experience in the design and execution of a range of research methodologies
  • Strong teamworking capability – showing awareness of the wider teams’ commitments and establishing good quality relationships with internal departments
  • A strong understanding of existing market research services adopted by the pharmaceutical sector and their impact on the medical community
  • Excellent communication skills, which you use frequently to build relationships with clients and deal with many different stakeholders from within and outside the organisation
  • A track record of being highly organized and used to dealing with multiple priorities and deadlines
  • Ideally, a strong commercial network within the pharmaceutical industry

Zusätzliche Informationen


  • Performance-related remuneration including travel allowance
  • Regular training courses
  • Possibility of working from home (remotely)
  • Open corporate culture & strong team spirit
  • Ergonomic, modern workplace (height-adjustable desk, multi-screen, etc.)
  • Employer-funded pension
  • Free drinks (coffee, tea & water) as well as fruit & sweets
  • Very good transport connections by car, bus & train as well as parking