Senior Business Analyst (Remote)

Company Description

Founded in 2000 with seed capital from Sony, M3's mission is to use the internet to increase the number of people who can live longer, healthier lives as much as possible and reduce unnecessary medical costs as much as possible possible to reduce. M3 Inc.'s key achievements include:

  • Named in Fortune's 2020 "Future 50" list, ahead of Facebook and Amazon
  • Ranked in Forbes' 2020 Global 2000 list of the world's largest public companies
  • M3 is the only company incorporated after 2000 to be included in the Nikkei 225 Index.
  • Listed in Forbes' "Asia's 200 Best Over a Billion" in 2019
  • In 2020, M3 established the "M3: Stop COVID-19 Fund" and pledged one billion yen to support COVID-19-related initiatives.

M3's legacy lies in the power of trusted physician platforms. Around the world, M3 organizations use these highly engaged digital communities to provide medical education, recruitment and market research to improve global patient outcomes.

Due to our continued growth, we are hiring for a  Senior Business Analyst at M3 Global Research, an M3 company.

About the Business Unit:  

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Job Description

The role of the Senior Business Analyst is to work with key Stakeholders (Business and Technology) to produce full sets of business requirements and support teams in understanding the requirements and their links to the overall business strategy. In the course of your work, you will build, manage and maintain a positive working relationship with stakeholders throughout the business.

Essential Duties and Responsibilities:

  • Supporting others to articulate their ideas and requirements in the format required by the team, such as User Stories, User Journeys and Illustrations
  • Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
  • Interacting with key stakeholders and the team to obtain and document functional and non-functional requirements
  • Engaging with Senior Engineers to understand and communicate existing (and to-be) system functionality as it relates to the work at hand; driving the delivery of solutions, which fulfil user requirements
  • Supporting the identification of team priorities based upon feedback from key stakeholders and the team
  • Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
  • Creating functional specifications and design data flow charts for technical deliveries
  • Work with and challenge business units on their assumptions to help deliver solutions for their current and future needs
  • Work with information gathered from multiple sources, be able to evaluate true business requirement from user request, ensure that proposed solution is reconciled with all business inputs, and resolve business conflicts as required
  • Be able to draw requirements together into Requirements Documents using existing templates, making use of plain English, diagrams, process flows and scenarios so that the resulting document will be meaningful to the intended users
  • Successfully engage in multiple disparate initiatives in parallel
  • Perform ad-hoc and in-depth analysis and then reporting/presenting insights



  • Preferred Bachelor's degree in Computer Science, Computer Engineering, IT, or related field
  • Business Analysis or Project Management qualification preferred
  • 3 years' experience of business analysis on  multiple medium to large-scale projects concurrently
  • Experience of working with Project Management processes and an understanding of PMO requirements
  • Experience of both Agile and Waterfall project delivery
  • Experience of working with cloud-based software development
  • Experience explaining technical concepts and analysis implications clearly to varied audiences and translating business objectives into actionable analysis
  • High attention to detail and strong written, verbal, and visual communication skills
  • Proven ability to take initiative and be innovative with an analytical mind and a problem-solving aptitude
  • Working knowledge of Microsoft Power BI preferred
  • Team player that can adapt in a fast pace and changing environment
  • Strong working knowledge of Microsoft Office 365 products
  • Familiarity with software technologies (e.g.Node.js, ColdFusion, JavaScript, SQL, PowerBI, Relational Databases, would be a significant advantage
  • Strong planning and organisation skills, ability to plan and prioritise work schedule and work within agreed timescales
  • Good collaboration and stakeholder management skills
  • Business Analysis of SaaS projects preferred
  • Have strong analytical skills to interpret customer needs and translate into application and operational requirements. 
  • Ability to work alongside senior management at all levels within Technology and the Business
  • Excellent written and verbal communication skills including stakeholder management experience
  • Able to communicate complex technical concepts clearly to your peers and management level colleagues

Additional Information

Employee Benefits:

  • 25 days annual leave
  • Participation in a company bonus scheme linked to personal and company performance
  • Group Life Cover 4x salary
  • Pension 4%/4% employee/employer contributions
  • Vitality after probation
  • Staff discount scheme
  • Discounted gym membership​