Account Manager

Company Description

PLEASE NOTE: Though this position will be remote flexible, the candidate needs to reside in the United Kingdom

About M3 Inc:

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

  • Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
  • Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
  • M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
  • Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
  • In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organisations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Due to our continued growth, we are hiring for a Account Manager at All Global, an M3 Company.

Job Description

The Account Manager is a market research professional responsible for evaluating, reviewing, and pricing market research online projects and building relationships with our clients. Key responsibilities include assessing project feasibility, consulting with clients on project design, partnering with third-party vendors to create a sustainable project approach, determining pricing for project requirements as agreed upon with the client, and collaborating with operations team to ensure successful project delivery, ensuring that processes are conducted in compliance with the ISO 20252 / 26362 standard, as represented in the Company’s Quality Manual and supporting procedures including  industry guidelines (e.g.BHBIA and EphMRA) and other regulatory- and client requirements such as Adverse Event Reporting.

This role would suit a motivated professional who enjoys fostering relationships with clients, works collaboratively in a team setting, excels at multitasking and prioritizing, is comfortable with mathematic fundamentals, while embracing independent responsibility over their work. The Pricing Coordinator reports to a Pricing Manager or Team Lead.


  • Prepare proposals and pricing for online market research studies to clients.
  • Assess and propose study feasibility across global panels using proprietary applications.
  • Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion. Consultation should support client’s objectives while maximizing internal panel assets.
  • Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise.
  • Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues.
  • Develop an understanding of the company’s product portfolio with an ability to offer and advise on new and expanded products/services.
  • May include final project reconciliation such as third party invoice approval and cost adjustments.
  • Perform other business functions as needed.



  • Bachelor’s Degree, preferably in Market Research, Marketing, Statistics, Economics, Business or a related field.
  • Adept at using technological resources including MS Office (including Excel) and an aptitude for web-based tools.
  • Highly organized, analytical and quality-focused with attention to detail and accuracy.
  • Able to manage and prioritize multiple tasks under tight deadlines concurrently.
  • Excellent communication skills, both written and verbal.
  • Reacts to change productively and displays a solutions driven approach.
  • Strong teamwork ethic with an ability to complete tasks independently, resourcefully and proactively.


  • Experience using databases and/or reporting tools.
  • Proven ability to build relationships with clients and vendors.
  • Market research coursework or training.

Additional Information