Custom Recruitment Coordinator (Native Spanish)

Company Description

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Due to our continued growth, we are hiring for a Custom Recruitment Assistant with M3 Global Research, an M3 company.

About the company: 

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

Job Description

The Custom Recruitment Assistant is responsible for creating and implementing a Custom Recruitment plan on allocated Qualitative and Quantitative projects and executing the related Custom Recruitment tasks, ensuring their successful delivery within the provided budget and timelines. The Custom Recruitment Assistant liaises with other stakeholders of projects to increase number of internal completes delivered and ensure panel growth.

  • Have an excellent understanding of Custom recruitment strategies for quantitative and qualitative studies; collaborate with Project Stakeholders to best utilize available options for maximum results.
  • Demonstrate complete confidence on using all recruitment platforms and tools, such as the MR System, Dotmailer, Call Center, LinkedIn, ClickSend, DNUK, Rekru, Confirmit/Decipher…
  • Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action
  • Build a custom recruitment plan for assigned projects always keeping in mind the needs of the client
  • Liaise, when necessary, with other teams to maximise internal sample resources via phone recruitment, segmented emails, and other custom recruitment solutions
  • Ensure Custom Recruitment tasks allocated are completed in line with timelines stipulated by the client
  • Proactively seek alternative Custom Recruitment strategies and provide ideas to improve response rate and reduce costs in each project
  • Have a good understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project delivery
  • Deploy Custom Recruitment campaign resulting in new registrations
  • Coordinate Custom recruitment efforts for up to 20 live projects to maintain the knowledge and experience on market research recruitment for quantitative and qualitative studies
  • Follow processes to ensure same panellists are not over-targeted by custom recruitment actions
  • Report any quality issues on project to line manager


  • ​​Bachelor’s degree or equivalent preferred
  • Relevant coursework in market research or healthcare preferred, but not required.
  • 0 – 1 year of market research experience 
  • Exceptional written and verbal communication skills, business fluent Spanish and English
  • Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
  • Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc
  • Interest / natural curiosity or previous experience /exposure within the healthcare space
  • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
  • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Self-motivated and able to (re)prioritize tasks throughout the workday
  • Exceptional time management, organizational skills, attention to detail and ability to multitask

Additional Information

*M3 reserves the right to change this job description to meet the business needs of the organization