Forsta Plus (ConfirmIT) Survey Programmer (Remote)

Company Description

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

  • Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
  • Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
  • M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
  • Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
  • In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Due to our continued growth, we are hiring for a ConfirmIT Survey Programmer at M3 Global Research, an M3 company.

 About the Business Unit:  

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Job Description

The ConfirmIT Programmer is responsible for programming market research studies of varying complexity against client materials. Their goal is to meet and exceed clients’ expectations in terms of integrity of collected data, adherence to agreed timeline and budget. Programming is done on ConfirmIT’s Professional Authoring platform. The role is also focused on the development and implementation of “out of the box” solutions and they will be a contributor to overall department efficiency by adhering to current best practices as well as consulting on new best practices and processes. Our survey programmers work together closely as a team.

Responsibilities of the Role

  • Maintain full responsibility for online survey development and related tasks:
  • Thorough review of client materials and preparation of queries in a timely manner. 
  • End-to-end high-quality programming on the ConfirmIT Professional Authoring platform. 
  • Ability to program online survey components such as custom set-ups using jQuery / HTML / CSS, implementing Conjoints, Max-diff, algorithmic designs, segmentation / typing tools, and image highlighters.
  • Formulate recommendations to ensure efficient programming and optimal data layout. 
  • Identification and implementation of innovative programming techniques and non-standard solutions to address programming challenges.
  • Survey preparation for fielding, data templates and field progress creations.
  • Respond to queries from the data validation team in a timely manner.
  • Utilize their past experiences to support process improvement, with a goal to increase capabilities, efficiencies, skillsets, and competitive advantage in the marketplace.
  • Expected to spend time reporting and receiving information to and from their manager and committed to learning the latest technologies in the data collection field.
  • Expected to assist in training and mentoring junior team members.



  • Minimum five years hands-on programming experience using ConfirmIT Professional Authoring
  • Bachelor’s degree in Science (IT), B. Tech (IT), M. SC (IT), Master’s in Computer Applications (MCA) or equivalent
  • Exceptional ability to multitask and balance multiple projects and priorities
  • Strong problem-solving skills, including an ability to ‘think outside the box'

Personal Qualities:

  • Organized, self-motivated and self-directed. 
  • Ingenuity, with a willingness and enthusiasm for learning new techniques
  • Excellent interpersonal communication skills


  • Knowledge of Forsta Surveys (Decipher)
  • Market research experience (preferably with healthcare surveys)


We kindly ask that you submit your resume in English

Additional Information

*M3 reserves the right to change this job description to meet the business needs of the organization