Italian-Speaking Patient Project Assistant (Remote)

Company Description

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

  • Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
  • Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
  • M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
  • Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
  • In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Due to our continued growth, we are hiring for an Italian-Speaking Patient Project Assistant at M3 Global Research, an M3 company.

About the Business Unit:

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors. 

Job Description

The Patient Project Coordinator supports the Project Managers on developing and executing recruitment initiatives for M3 Market Research for patient studies, ensuring their successful delivery within the provided timelines.

  • Have an excellent understanding of patient recruitment methods and processes to ensure they are being appropriately applied to projects.
  • Execute recruitment methods for patient projects (email campaigns, text messages campaign, custom recruitment).
  • Proactively seek, design, and implement custom recruitment solutions for patient projects.
  • Contact associations and support groups for partnerships.
  • Use social media and online channels for project recruitment.
  • Oversee all administrative tasks before qual interviews (scheduling, proof of condition, consent forms).


  • Fluent in Italian and English
  • Degree level or equivalent
  • Proficient at Excel
  • Enjoy working with and comfortable with large amounts of data
  • Organised and attentive to details
  • Knowledge of the Healthcare market preferable
  • Be able to work as part of a team and show flexibility in the tasks they are asked to perform

Additional Information


  • 25 days annual leave
  • Participation in an annual bonus scheme linked to the profitability of the business
  • Pension 4%/4% employee/employer contributions of qualifying earnings
  • Company’s medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme
  • Cycle scheme