Programme Coordinator/Programme Manager

Company Description

PLEASE NOTE: Though this position will be remote flexible, the candidate needs to reside in the United Kingdom

About the Company: 

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

  • Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
  • Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
  • M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
  • Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
  • In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Job Description

Due to our continued growth, we are hiring for a Programme Coordinator/Programme Manager at Doctors.net.uk, an M3 company. 

About the Business Division:

This role is part of Doctors.net.uk, a subsidiary of M3 Inc., which is an online closed community for doctors in the UK and one of the first of any networking sites to be introduced on the web.  It is the UK's largest professional network of doctors.  By serving to healthcare professionals and enhancing the platform, we are providing the best-in-bleed services to support pharmaceuticals and other providers to perform the best medical communications to healthcare professionals in the region.

Mission of the Role: 

The position of Programme Coordinator/Programme Manager has responsibility for managing the day-to-day execution of assigned programmes to ensure project processes are followed, deliverables align with original specifications, and projects are on time, budget and meet key milestones.

Essential Duties and Responsibilities:

  • Deliver highly successful global and UK digital campaigns, being the day to day contact to the client and developing excellent relationships
  • Create and review project plans and timelines
  • Monitor project profitability and cost management
  • Maintain a detailed understanding of the financial status of your programmes including revenue and billings status
  • Mitigate project delays; offering creative and practical solutions to overcome development issues
  • Modify schedules and/or project plans as necessary and regularly update the project team
  • Provide weekly report updates to the project team regarding program successes and issues, providing ongoing risk-management communications to management
  • Communicate program goals and status to the client and project team as and when is required
  • Schedule and facilitate program initiation, planning and review meetings
  • Provide strong team representation by providing regular communications to both internal and external stakeholders
  • Execute projects with global partners
  • Maintain a friendly and productive relationship through clear articulation and an effective communication style with internal and external stakeholders

Qualifications

Requirements:

  • Educated to Degree level, or above
  • Proven ability of building strong external and internal relationships and surpassing expectations
  • Experience of managing accounts and relationships for multiple customers at a European or global level
  • Excellent time management and organisational skills, with the ability to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment
  • Ability and desire to meet deadlines and deliver results with minimum supervision by creatively using existing resources in a productive way
  • Ability to think on your feet to deal with unforeseen issues, manage conflicting interests between teams and identify compromise
  • Self-motivated, positive attitude, and very high energy with a willingness to accept varied projects
  • Extreme focus on accuracy, attention to detail and consistency of work
  • Comfortable with presenting to clients and internal teams
  • Well organised and able to balance multiple simultaneous projects
  • Excellent communication (verbal and written) and team-building skills
  • Strong project management approach holding accountability and being proactively responsible for your projects

Additional Information

Benefits:   

  • 25 days annual leave
  • Participation in a company bonus scheme linked to personal and company performance
  • Group Life Cover 4x salary
  • Pension 4%/4% employee/employer contributions
  • Vitality after probation
  • Staff discount scheme
  • Discounted gym membership​